Corona Info
Dear guests,
We have adapted our hygiene concepts in order to give you a safer feeling while staying at SAKS during the Corona Virus pandemic.
The following descriptions explain what has been implemented:
We have implemented signs and markings on the floor to help ensure the recommended mandatory distance of 1.5 m is regulated. We are also trying to limit waiting times and therefore minimize the amount of people waiting in line. We kindly ask you to mind the maximum amount of people using the elevator at a time.
We have installed an acrylic window along our reception to still be able to provide proper service and attention to our guests.
We are keeping our distance from each other and ask you to please do the same.
Our staff is wearing a mouth and nose mask to protect you and themselves. Upon request, we will gladly provide disposable masks and gloves for you during your stay with us at no extra cost.
You can find hand sanitizers at our hygiene stations set up in common areas and at the entrances / exits of the hotel.
Several times a day we are disinfecting all of the door handles and surfaces in all public areas.
Our tables and seating areas in our breakfast room and Henry’s Bar area have been rearranged to meet the hygiene and necessary distancing regulations.
As usual, you can gladly pay contactless in all areas of our hotel. We accept all common bank cards and credit cards.
Room reservations made on our hotel website can be paid online directly during the booking process.
We currently offer a “French Breakfast” for free.
The food is individually wrapped for your protection.
Our Henry’s Bar is open daily for you. We will gladly serve you at the tables. As of now, it is not permitted to sit directly at the bar.
We will continue to serve you food and drinks from the room service menu. It will be delivered to your room without contact, as usual.
Our rooftop patio in the spa area is open for our hotel guests to enjoy, daily from 10 a.m. to 10 p.m. whilst minding the hygiene regulations (only for SAKS Kaiserslautern).
Our free shuttle service is still available, with extra hygiene regulations enforced.
We will take extra precautions to clean and disinfect your room to make sure you feel comfortable and safe in your “temporary home”. You can decide for yourself if you wish to have your room cleaned by our housekeeping team during your stay.
Already in the beginning of the COVID-19 pandemic, SAKS management took it upon themselves to prioritize the well-being of its guests and employees and avert any possible damage. For this reason, a task force was created, of which Hans Sachs (MBA) and his wife Dr. Ute Sachs-Baqué belong to, amongst others.
We have installed signs and floor markings to enforce and regulate the recommended mandatory distance of 1.5 m. At the entrances / exits of the hotel, you will also find hygiene stations with disinfectant and rules of conduct in order to ensure the necessary safety and protection.
We are also trying to limit waiting times and therefore minimize the amount of people waiting in line. We kindly ask you to mind the maximum amount of people using the elevator at a time. We have installed an acrylic window along our reception to still be able to provide proper service and attention to our guests.
We are keeping our distance from each other and ask you to please do the same.
If you have any further questions about our hygiene concept please contact us staysafe@sakshotels.com
We have 39 comfortable double rooms and suits from 18 to 52 qm. The lobby with Henry’s Bar and the rooftop spa with gym will enable you to have a nice stay at the SAKS Frankfurt.
